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Senior Technical Support Engineer

Location: Santa Clara, CA
Apply Here: http://app.jobvite.com/m?3Nu52kwd
 
Senior Technical Support Engineer 

In this exciting position, you will provide the highest level of Technical Support to MapR's rapidly growing customer base. You will provide assistance to these enterprises throughout the Pre- and Post-Sales process. If you consider yourself a technical dynamo, and you are looking for a challenge in a trailblazing company we want to hear from you!  

Skills Required:
  • Strong Linux system administration skills (4+ years) related to process, memory, and storage
  • Understanding of customer needs and business savviness
  • Ability to architect distributed Hadoop solutions for customers
  • Knowledge of file system and kernel internals – latency, throughput, availability, networking, consistency, security, virtualization, etc.
  • Ability to communicate technical concepts clearly and effectively
  • Strong troubleshooting and debugging skills, with a passion for problem solving and investigation
  • Strong analytical skills
  • A self-starter with the ability and willingness to drive architectural changes
Experience Preferred:
  • Working knowledge of Hadoop components. Shell scripting (Shell, awk), Ability to trace (read/understand) Java/C++
  • SQL / NoSQL Databases knowledge
  • Familiar with different security technologies (Kerberos, SSL, etc.)
  • Good understanding of distributed computing environments
  • Excellent knowledge of Hadoop architecture and administration & support
  • Proficiency in Spark, Map-Reduce/YARN, Zookeeper, HBase, Pig, Hive, etc.
  • Knowledge of debuggers, reading jstacks, JVMs, etc 

Qualifications:  
  • BS Computer Science, related field or equivalent experience 
  • 5+ years’ experience in troubleshooting integrated and complex systems
About MapR Technologies
MapR Technologies, a provider of the industry’s leading data platform for AI and Analytics, enables enterprises to inject analytics into their business processes to increase revenue, reduce costs, and mitigate risks. MapR addresses the data complexities of high-scale and mission-critical distributed processing from the cloud to the edge, IoT analytics, and container persistence. Global 2000 enterprises trust the MapR Data Platform to help them solve their most complex AI and analytics challenges. Amazon, Cisco, Google, Microsoft, SAP and other leading businesses are all part of the MapR ecosystem. For more information, visit www.mapr.com.
MapR Technologies is an equal opportunity employer.


Apply Here: http://app.jobvite.com/m?3Nu52kwd
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